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Show Notes:
- Sonja’s greatest habit has been becoming a tiny habits coach.
- Our brain likes automize our actions into habits.
- Developing a tiny habit is about having a trigger (something you do everyday.)
- For Sonja, she says that she will have a great day after her alarm goes off in the morning.
- Conversational intelligence is about creating a safe environment, inclusive for everyone where they feel comfortable creating solutions together.
- It is essential to create an environment of trust that helps people become engaged and reduces turnover which will thus increase profitability.
- When we build trust, we change our body chemistry and those around us.
- Through inclusivity, we produce more oxytocin and dopamine which are feel-good hormones.
- When we shut people down it raises their cortisol (the stress hormone) which causes people to withdraw and disengage thus reducing productivity.
- The 10 minute huddle is a way to gather your team before the day and tackle possible challenges.
- Trust is like filling a balloon with air.
- Once there is distrust, you can never fill the balloon back up.
- Sonja says not to react to statements but to utilize the double click method.
- “So, tell me more.”
- Through using this statement, you can get a more complete picture and open up the conversation for more dialogue.
- It can help employees solve problems by looking at the problem more.
- “So, tell me more.”
- Conflict is healthy, but conflict avoidance is unhealthy.
- Make sure everyone is heard from so you can get to wherever you aspire to be.
- Three ways to start to implement these actions:
- Prime for trust.
- Ask questions for which you don’t have the answers.
- Listen to connect.
Sonja Stetzler’s Recharge Round
- Share with us how you believe your mindset affects your life? It’s all about mindset. How you think affects your behavior.
- What do you do daily to bring Energy into your life? Being active and doing something physical brings her energy.
- Share the number one connection that has made the biggest impact on your life? She’s a culmination of everyone that she’s ever met.
- What advice has Influenced you the most in your life? Her dad lived his life joyously and preserved. To keep pushing and moving forward even though things get tough.
- Recommend a book and share why you love it? One Small Step Could Change Your Life by Dr. Robert Maurer
- Define in one sentence or less, what legacy you want to leave on the world? She wants to leave a legacy all about communication and making a connection. If you’re not making a connection with your audience, then they aren’t getting your message. The most important thing that we can do is connect with one another.
Contact:
Email: info@effectiveconnecting.com
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